Privacy Policy

Effective Date: July 2025
Last Updated: January 2026

PujaSamagriWala (“we”, “us”, “our”) operates the website https://pujasamagriwala.com.
This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit our website or purchase our products, including physical items and digital products (eBooks, PDFs, audiobooks, downloadable content).

By using our website, you agree to the practices described in this policy.

Who We Are

Website: https://pujasamagriwala.com
Business Name: PujaSamagriWala
Contact Email: [email protected]

Information We Collect

A. Personal Information

We may collect personal information such as:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order details

  • Payment information (processed securely via third-party payment gateways; we do NOT store card details)

This information is collected when you:

  • Place an order

  • Create an account

  • Download digital products

  • Contact us via email or WhatsApp

  • Subscribe to emails or offers

B. Non-Personal Information

We may automatically collect non-personal data such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the website

  • Referring URLs

This data helps us improve website performance and user experience.

Use of Your Information

We use your information to:

  • Process and fulfill orders (physical & digital)

  • Deliver eBooks and downloadable products

  • Provide customer support

  • Communicate order updates and service-related messages

  • Send promotional emails (only if you opt in)

  • Improve website functionality and offerings

  • Prevent fraud and unauthorized activity

  • Comply with legal and regulatory requirements

Payment Processing

All payments are processed securely through trusted third-party payment gateways (UPI, cards, net banking, etc.).

We do not store your credit/debit card details on our servers.

Digital Products & Email Communication

When you purchase a digital product:

  • Your email address is used to deliver download links or access details

  • Transactional emails related to your purchase are mandatory

  • Promotional emails are optional and can be unsubscribed at any time

Comments

When visitors leave comments:

  • We collect data shown in the comment form

  • IP address and browser user agent are collected for spam detection

An anonymized hash of your email may be sent to the Gravatar service to check profile image availability.
Gravatar’s privacy policy: https://automattic.com/privacy/

After approval, your profile picture may be visible publicly with your comment.

Media Uploads

If you upload images to our website:

  • Avoid including embedded location data (EXIF GPS)

  • Visitors may be able to extract location data from publicly available images

Cookies & Tracking Technologies

We use cookies to:

  • Remember login sessions

  • Save comment preferences

  • Improve site performance

  • Analyze visitor behavior

Cookie types include:

  • Session cookies

  • Login cookies

  • Preference cookies

You can disable cookies through your browser settings, but some features may not function properly.

Embedded Content from Other Websites

Our website may contain embedded content (videos, images, articles).

Embedded content behaves as if you visited the external website directly and may:

  • Collect data

  • Use cookies

  • Track interactions

We are not responsible for third-party privacy practices.

Data Sharing & Disclosure

We may share your information with:

  • Payment gateways

  • Shipping partners

  • Email and hosting service providers

  • Analytics tools

  • Legal authorities (if required by law)

All third parties are bound to use your data only for service delivery purposes.

Data Security

We implement strong security measures including:

  • SSL encryption

  • Secure servers

  • Password protection

  • Regular software updates

  • Limited data access

  • Backup and monitoring systems

However, no online system is 100% secure.

Data Retention

  • Order and account data is retained for legal, accounting, and operational purposes

  • Comments and metadata may be retained indefinitely

  • Registered users can view, edit, or delete personal data (except usernames)

Your Rights Over Your Data

You have the right to:

  • Request a copy of your personal data

  • Request correction or deletion of your data

  • Withdraw consent for marketing emails

Some data may be retained where legally required.

Requests can be sent to: [email protected]

International Users

If you access our website from outside India:

  • Your data may be processed in India

  • By using our website, you consent to this transfer

We follow reasonable safeguards aligned with global data protection principles.

Children’s Privacy

Our website is not intended for children under the age of 13.
We do not knowingly collect data from minors.

Changes to This Policy

We may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised date.

Contact Us

For questions about this Privacy Policy or your data:

📧 [email protected]
📱 WhatsApp: +91-85917-42672