Shipping and Delivery Policy

Effective Date: July 2025
Last Updated: January 2026

At PujaSamagriWala, we are committed to delivering your spiritual products safely, efficiently, and reliably—whether your order is within India or from an international location.

This policy applies to physical products only.
Digital products (eBooks, PDFs, audiobooks) are delivered electronically and do not require shipping.

Domestic Shipping (India)

  • All domestic orders are shipped via registered courier partners or India Post Speed Post, depending on service availability and delivery location.

  • Orders are typically dispatched within 0–2 business days after order confirmation and successful payment.

  • Estimated delivery time ranges from 3–7 working days from the dispatch date, depending on the destination pincode.

  • Once shipped, tracking details will be shared via email or WhatsApp.

International Shipping

  • International orders are shipped through reliable global courier partners or India Post International Speed Post.

  • Orders are generally dispatched within 0–7 business days after payment confirmation.

  • Delivery timelines vary based on:

    • Destination country

    • Customs clearance procedures

    • Local courier handling

International customers are advised to contact us on WhatsApp before placing an order to confirm:

  • Shipping charges

  • Estimated delivery time

  • Product eligibility for international shipping

📱 WhatsApp: +91-85917-42672

Customs, Duties & Taxes (International Orders)

  • Any custom duties, import taxes, or local charges imposed by the destination country are the responsibility of the customer.

  • PujaSamagriWala does not control or predict customs delays or charges.

Shipping Delays

While we strive for timely delivery, we are not responsible for delays caused by factors beyond our control, including but not limited to:

  • Courier or postal service disruptions

  • Weather conditions

  • National holidays, strikes, or lockdowns

  • Customs clearance delays

  • Incorrect or incomplete shipping address provided by the customer

Delivery Address Responsibility

  • Orders will be delivered to the shipping address provided at checkout.

  • Customers are responsible for ensuring:

    • Correct address

    • Accurate pincode

    • Valid contact number

PujaSamagriWala is not liable for failed deliveries due to incorrect or incomplete address details.

Order Confirmation & Updates

  • An order confirmation email is sent immediately after placing an order.

  • Dispatch and tracking updates will be sent to the registered email address or WhatsApp number.

  • Customers are encouraged to track their shipment using the provided tracking link.

Digital Product Delivery (Important)

  • Digital products (eBooks, PDFs, audiobooks) are not shipped physically.

  • Delivery is made via:

    • Email download link, or

    • User account access on the website

  • Delivery typically occurs within a few minutes to 24 hours after successful payment.

Please check your email inbox, spam, or promotions folder.

Customer Support

For questions related to shipping, delivery status, tracking, or digital delivery:

📧 Email: [email protected]
📱 WhatsApp: +91-85917-42672