Terms and Conditions

Effective Date: July 15, 2025
Last Updated: January 2026

Welcome to PujaSamagriWala.
These Terms and Conditions (“Terms”) govern your access to and use of our website https://pujasamagriwala.com, including the purchase of physical products and digital products (eBooks, PDFs, audiobooks, downloadable content).

By accessing or using this website, you agree to be bound by these Terms. If you do not agree, please discontinue use of the website immediately.

Definitions

  • “We”, “Us”, “Our” refer to PujaSamagriWala,
    2 No Airport Gate, Rajbari Colony, Dum Dum,
    North 24 Parganas, West Bengal – 700081, India.

  • “You”, “User”, “Customer” refer to any individual or entity accessing or using our website.

  • “Products” include physical puja items and digital products such as eBooks, PDFs, and audio files.

  • “Digital Products” refer to non-physical downloadable or electronically delivered content.

Use of the Website

  • Website content is provided for general information and commercial purposes and may change without notice.

  • Unauthorized use of this website may result in a claim for damages and/or criminal liability.

  • You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the website without express written permission.

  • Creating links to this website without prior written consent is prohibited.

Intellectual Property Rights

  • All content on this website, including text, graphics, images, logos, layout, eBooks, audio content, and designs, is owned by or licensed to PujaSamagriWala.

  • Digital products are licensed for personal use only.

  • You may not copy, share, resell, distribute, upload, or commercially exploit any digital product.

  • Unauthorized use may result in legal action, including claims for damages.

Digital Products (eBooks, PDFs, Audiobooks)

  • Digital products are delivered electronically via email or user account access.

  • Once delivered or downloaded, digital products cannot be returned, refunded, or exchanged, except as stated in our Refund Policy.

  • You receive a non-exclusive, non-transferable, revocable license for personal use only.

  • Any sharing, redistribution, or public uploading of digital content is strictly prohibited.

Pricing & Modifications

  • All prices are subject to change without prior notice.

  • We reserve the right to modify, suspend, or discontinue any product or service at any time.

  • Promotional prices or offers may be time-limited and subject to specific conditions.

Product & Service Disclaimer

  • All products and services are provided on an “as-is” and “as-available” basis.

  • We do not guarantee uninterrupted or error-free website access.

  • Ritual, spiritual, or religious content is provided for educational and devotional guidance only and does not guarantee specific outcomes.

Cookies & Privacy

  • We use cookies and similar technologies to improve user experience.

  • Use of this website is also governed by our Privacy Policy, which explains how we collect and protect your data.

User Responsibilities

You agree to:

  • Provide accurate and complete information during checkout or account creation

  • Maintain confidentiality of your login credentials

  • Use the website only for lawful purposes

  • Comply with all applicable policies including:

    • Privacy Policy

    • Refund & Return Policy

    • Shipping & Delivery Policy

    • Religious & Spiritual Disclaimer

Return, Refund and Shipping

Your purchases are governed by our separate policies:

  • Refund & Return Policy

  • Shipping & Delivery Policy

Please review them carefully before placing an order.

Third-Party Services & External Links

  • We may use third-party services (payment gateways, logistics partners, analytics tools).

  • We are not responsible for the content, policies, or practices of third-party websites or services.

Limitation of Liability

To the maximum extent permitted by law:

  • PujaSamagriWala shall not be liable for any indirect, incidental, consequential, or special damages arising from your use of the website or products.

  • Our total liability, if any, shall not exceed the amount paid by you for the specific product.

Indemnification

You agree to indemnify and hold harmless PujaSamagriWala, its owners, employees, and affiliates from any claims, losses, damages, or expenses arising out of:

  • Your misuse of the website

  • Violation of these Terms

  • Violation of any applicable laws

Force Majeure

We are not liable for delays or failure to perform obligations due to events beyond our reasonable control, including but not limited to:

  • Natural disasters

  • Government actions

  • Internet or infrastructure failures

  • Pandemics or strikes

Termination

We reserve the right to suspend or terminate your access to the website or services without notice if:

  • You violate these Terms

  • You misuse digital products

  • Fraud or unlawful activity is suspected

Feedback and Suggestions

Any feedback, suggestions, or ideas you submit:

  • Shall be considered non-confidential

  • May be used by us without restriction or compensation

Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of courts in West Bengal, India.

Contact Us

If you have questions about these Terms & Conditions, please reach out: